Refund and Returns Policy

At Ethal Products, we value your satisfaction with our products. Please read our refund and returns policy carefully before making a purchase.

Our refund and returns policy lasts 3 days from the date of delivery. If the specified time has passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• It must be in its original packaging.
• You must provide a receipt or proof of purchase.

Non-Returnable Items

Certain items are exempt from being returned, including:

• Perishable goods such as food and consumables.
• Any opened or used product.

Refunds

Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund.

• If approved, the refund will be processed, and a credit will be applied to your original payment method within 7 business days.
• If rejected, you will be informed of the reason.

 

Shipping Returns

To return your product, mail it to: ethalproducts2024@gmail.com

Please note:

• Shipping costs are non-refundable.
• You will be responsible for return shipping fees.
• For high-value returns, consider using a trackable shipping service or purchasing shipping insurance.

Need Help?

For questions related to refunds and returns, please contact us at:

• Email: ethalproducts2024@gmail.com
• Phone: +91 99946 83061

Thank you for choosing Ethal Products!